Shipping Policy
**Shipping Methods**
Logistics Partner: Hsinchu Logistics
Home Delivery: Hsinchu, Black Cat (limited to Taiwan main island)
Convenience Store: 7-11, FamilyMart (available at convenience stores on Taiwan main island and outlying islands)
**Delivery Time/Areas:**
- **Home Delivery**
- Delivery Time: 3-7 days
- Applicable Areas: Taiwan main island
- **Convenience Store Pickup**
- Delivery Time: 3-7 days
- Applicable Areas: Taiwan main island
- **Mailing (Outlying Islands)**
- Delivery Time: 3-7 days
- Applicable Areas: Taiwan outlying islands
### Shipping Information
Orders will be shipped approximately **2-3 business days** after placing the order (excluding the day of order placement), not including holidays.
Delivery hours are Monday to Friday, 10:00 AM - 5:00 PM.
If there are many orders during holiday seasons or due to force majeure events, shipping may be delayed.
- If you choose **Home Delivery**: The actual delivery status will depend on the route arranged by the delivery driver.
- If you choose **Convenience Store Pickup**: Please pay attention to the arrival notification message and pick up your order within **7 days** after it arrives. Please do not fail to pick up without reason; if there are any shipping losses incurred, the customer will bear the cost.
